Shipping and Delivery Information
New Zealand Orders...
Orders within NZ are dispatched by courier once your payment has been processed. Our customer service team aim to dispatch your order within 24 hours during the working week. Within Auckland please allow 48 hours for delivery. For all other areas please allow 72 hours.
Within NZ, supplement orders over NZ$50 are conveniently delivered freight free. Freight Free may exclude food items and cleaning products - we will contact you if additional courier charges apply to your order containing these items. Orders under NZ$50 in value will have a delivery charge of NZ$3.50 applied.
Rural Delivery - An additional Rural Delivery fee of $3.50 will apply to all RD deliveries.
International orders are shipped by first class insured airmail. By selecting the freight region during the check out, you will be able to see the total value of your order, including freight.
If the weight of your order is over 10kg we will calculate the freight due on receipt of your order, then email you for approval of this charge, before processing your order. Freight charges are based on your order's total weight and final destination.
International orders usually take 5-10 business days to arrive.
All our customers will be sent an automated email by healthyonline confirming receipt of your order, to the email address provided by you at the check out. Another email will be sent by our Customer Service staff, confirming dispatch of your order once it is processed.